Business Process Analyst - APAC

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Business Process Analyst - APAC

At DigiB, we are about transformation through digitalisation. We transform to provide better value to Brenntag customers, suppliers and to improve the daily experience of Brenntag colleagues.

The business process analyst is in direct contact with the sales,  procurement, supply chain and other divisions; and maps existing business processes, identifies improvement opportunities with supporting data and proposes solutions that contribute to Operational Excellence and Commercial Excellence

  • An idea of what you will do: 

  • Focusing on creating repeatable process execution across Brenntag APAC with DigiB Digital tools - Reviewing and evaluating current business process flows and their operating documentation and understanding how they fit with the current product roll out
  • Mapping out Brenntag Customer Journey processes end to end (AS-IS) (from the first point of contact with Brenntag to the last) identifying key milestones and trigger/focus points for a TO Be process to be developed
  • Identifying gaps within processes and recommend improvements to increase efficiency, (Digital or otherwise)
  • Taking AS-IS understanding and moving it through a TO BE process of 
                                          • Ideas generation, to 
                                          • user stories,
                                          • UAT and acceptance criteria, 
                                          • to development and hand over
  • Ensuring proper documentation of procedures and processes is available in a Business Process Modelling tool or otherwise
  • Mapping Business Requirements to Data Requirements in SAP
  • Communicating and working with Product Owner (APAC) and DigiB Technical colleagues by feeding business requirements to him/her for technological solutioning requirements
  • Conducting workshops with various Brenntag departments and functional partners – Sales, Marketing, Logistics, Finance, HR, Administration, Procurement, Legal, etc to gather information required and seek consensus
  • Conduct interviews and perform analysis to create business cases for projects.
  • Assist with process change initiatives, where required by helping build organisation and individual capabilities to improve processes and systems for Digital transformation –
  • Extensive communication within and across businesses and stakeholders for alignment of priorities and commercial results
  • Stepping in the role of Product Owner when necessary

Who you are and your experience:

  • You have relevant industry experience and working experience
  • You have experience with any Process Improvement Methodologies
  • Experience in writing and splitting user stories
  • Experience with Agile SDLC methodologies is favourable
  • You are not afraid to roll your sleeves up to get the job done, you lead, DO and deliver
  • Knowledge of SAP EPR is favourable
  • You thrive in an unstructured and extremely agile environment
  • You have excellent communication and interpersonal skills to establish and build sustainable internal and external relationships.  Due to the interdisciplinary and international set-up of our new team, skills and a talent for getting the best out of teams through collaboration are mandatory
  • You should have a Growth mindset